OUR COLLECTIONS
FREQUENTLY ASKED QUESTIONS
I'm always here for you and will help you personally! Whether you have questions or need advice, I'll respond within 24 hours, often even faster.
- E-mail: Info@evelyncharles.com
- Phone: +44 7458 114816
- Contact Form: get in touch
If your piece of jewellery isn't perfect, you can easily return it within 14 days. Just send me an email, and I'll take care of everything.
I offer secure payments with Visa, MasterCard, Amex, Apple Pay and many more. Your data is safe with me.
Each piece is handcrafted with the utmost care using high-quality, ethically sourced materials. I oversee every step to ensure exceptional quality and longevity.
To maintain its beauty, you should care for your jewellery every three months and store it in a dust bag. If you need advice, you can always contact me, I'm here for you.
Yes, free shipping on all orders. Once shipped, I'll send you tracking details so you don't have to worry.


ABOUT EVELYN & CHARLES
Hi, we’re Evelyn and Charles, welcome to our jewelry atelier.
A shared love for timeless beauty and craftsmanship brought us together. Today, that passion lives on in every piece we create. Each design begins with ethically sourced materials and is carefully crafted to tell a story, yours.
Thank you for letting us be part of your special moments.
Evelyn & Charles
14 DAY MONEY BACK GUARANTEE
Every jewelry piece comes with a 14 day money back guarantee. If you're not completely satisfied, return it for a full refund—no questions asked.
Our physical store has now closed, but the webshop will remain open as long as stock lasts. The 14 day money back guarantee remains in effect, regardless of whether the store is open or not.